| Our customer services section
of this web site has recently undergone substantial
upgrading. This is to streamline our responses
to your Land Registry search enquiries so that
the fastest and most efficient response is given
and that you can receive your Land Registry documents
at the earliest moment. |
| |
| Many Land Registry enquiries
are routine in nature and can quickly be dealt
with in more effective ways. For example, if
you have not received your search on time you
can now submit an automatic memo which will be
immediately dispatched to the person dealing
with your search, with a request that the search
be carried out urgently. So long as you are logged
in you will merely need to click the "send"
button, without having to fill in a form. |
| |
If you have mistakenly supplied
incorrect credit card details and your search
is being held up you can now forward
the correct details via our secure server, by
submitting a very short form. |
| |
These 2 examples obviate
the necessity of having to telephone customer
services, saving you time and money, and allowing
our customer services more time to deal with less
routine matters. |