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Login passwords are
case sensitive, so if your password is "pAssWorD"
and you enter "password", the system
will not validate your login. Login details
may not contain spaces. |
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| Please check your confirmation email. A copy of
your login details are automatically sent to you
by email when you register with us. You can also
check your login details by using our password
reminder form. |
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When a new user account is
created, the system should log you in automatically
and show your registered user details. |
If you
do not appear to be automatically logged in, it
is most likely that your computer privacy settings
are not set as standard. Please check and make
sure that your internet (web) browser is set to
allow "session cookies". |
Session Cookies allow our
server to interact with your web browser so that
we can identify if you are logged in or not. |
| Please check your browser setting as instructed
below: |
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Internet Explorer
Tools --> Internet Options --> Privacy
--> Advanced --> Override automatic
cookie handling --> Always allow session
cookies |
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FireFox
Tools --> Options --> Privacy -->
Cookies --> Allow sites to set cookies |
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Safari
Preferences --> Security --> Only from
sites you navigate to |
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If you continue to experience
login difficulties, please check your Username
and Password to make sure it is the same as that
included in your registration confirmation email.
If these are correct and you continue to experience
login difficulties, please email support@landsearch.net |
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I have registered but didn't
receive a confirmation email |
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If you did not receive a
confirmation email it is most likely that you
provided an incorrect email address. Please email
support@landsearch.net |
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I have an existing account,
but I can no longer sign in |
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If you created an account
with us, but did not use our search facility within
30 days of registering, our system will have removed
your account. This procedure is necessary to help
stop the creation of duplicate or false accounts.
You will be required to register again before
making a search. |
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Why has my account been suspended? |
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A user account may be suspended
if our system indicates that a user purposely
attempts to obtain a search fraudulently or continually
attempts to supply false payment details. |
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If your account has been
suspended and you feel that there is no valid
reason for such action, please contact our customer
services office or email support@landsearch.net. |
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